Tackling Difficult Conversations Workshop
About The Program
Participants will develop a knowledge and understanding of:
- Identifying and confronting various workplace issues that necessitate tough talks
- The significance of upholding dignity using the Donna Hicks’ Dignity Framework
- The balance between the benefits of engaging and the pitfalls of avoiding difficult dialogues
This workshop is designed to provide participants with the confidence to navigate difficult conversations in their workplaces.
By prioritising Donna Hicks’ Dignity Framework, your people will come away with a robust strategy for upholding respect and achieving successful outcomes in hard conversations. Group discussions related to real workplace scenarios, coupled with opportunities for role play, enable participants to develop confidence and competence with the use of this framework and with the management of difficult conversations
All participants will take away the competencies to carry out difficult conversations that can lead to positive organisational change. They’ll gain the confidence to step into these conversations, armed with strategies to maintain dignity and morale, ultimately enhancing your workplace culture.
- Confidence
- Empathy
- Resolution Skills
- Strategic Communication
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